Common Questions
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• Is my registration refundable?
Historically we have never allowed for refunds, but have allowed for credits when applicable. Please see below for our credit policy, under "How do I request a credit for my registration" question.
• What items are cyclists required to have?
Helmets with chin strap are required. Visible helmet tags (received at rider check-in) are required. Front and rear lights are optional and water bottles are encouraged. Given the weather may shift based on location and time of year, we recommend cyclists pack for all conditions.
• How do I request a credit for my registration?
We do not refund registrations, however, we do allow credits under the following conditions:
- The credit request must be made 7 days prior (by 8pm MST) to the event registration day.
- A rider is only permitted one credit transfer. IE, you can not transfer year to year to year, or event to event to event.
- A credit transfer cannot be changed to another name.
- A credit will be issued for the value of the original registration paid. If a coupon code was used to register in year 1, then the credit amount for year 2 will be equal to the discounted registration paid in year 1.
- If transferring a registration that contains a purchased jersey and/or t-shirt, you may choose to transfer those as well. If you want the jersey/t-shirt from the event you did not attend, a shipping payment of $12 will be required and deducted from your transfer credit amount.
Asking for a credit does not automatically guarantee you will receive one. Each request will be individually vetted to ensure it complies with the above criteria. Please allow 7-10 days for a response from us.
Granting a credit means Skinny Tire Events will provide a credit code to register with for the following year. Each rider is responsible for registering themselves for the following year, within the expiration window of the code provided. Failure to do so will result in the forfeiture of the transfer. We do not extend credit code expiration dates.
• What are my lodging options?
Archway Inn Hotel is the host hotel and holds rooms under the Skinny Tire or Moab Century Tour name. You must call to book in order to receive the discount. Other hotels and several campgrounds are located nearby. Click here for a full list.
• Why a limit on Monday’s ride through Arches?
Arches National Park limits our entrance permit to a maximum of 400 cyclists for this ride that occurs on day 3 of the Skinny Tire Festival.
• Are your events races?
Our events are events, not races, and all cycling levels are welcome and encouraged. We do not time cyclists.
Saturday morning routes have a group start but you can also start on your own. Stay in control of your bike at all times. Be aware others are on the route and may be riding at different speeds than you. Please be kind.
Hours of SAG vehicle and aid station support is posted for each ride and available for all abilities.
Several teams have chosen our March event as ideal early season training to get in base miles.
• How easy is it to call a SAG?
Route support vehicles are plentiful and are here to assist you in getting up that next hill so that your cycling experience is most enjoyable. You can Call-A-Sag, stop at any AID station, pull over on the road and we'll find you. Every registered cyclists receives a welcome packet with phone #s and contact points for that event.
• How long are the rides?
Each of the rides are fully described within each event, route descriptions can be found for each event on the following pages:
• Do I need to register early?
Yes, because we limit number of riders to ensure quality cycling experience, both for the Moab Century Tour and The Skinny Tire Festival. We encourage you to sign up early to ensure your spot.
• What are Moab’s roads like?
Even though they are chipped sealed, they are smooth. Always wise to bring an extra tube and to be careful where you lay your bike. We always have our portable bike racks to set your bike on.
• Where are there good places to eat?
We have variety of food from $5 a meal to fine dining. For a complete list of restaurants, click here.
• Can I fly into Moab?
Yes! For a complete list of airlines, click here. Addtionally, a major airport is just 90 minutes away in Grand Junction, Colorado. If you fly into Moab, there are shuttle services like Moab Express that can bring you into town. Enterprise Car Rental is available at the airport.
• Moab’s Weather - What should I expect?
Be prepared anything is possible. March: Typically temperatures are low 40’s to low 60’s. But the sun is (usually) always shining! September: Typically temperatures are low 60's to mid -80's.
• Do you have a referral program?
Yes, you can take advantage of our Recruit FIVE, Ride FREE program! When you register for an event, your email confirmation will have a referral code. If 5 people register with YOUR referral code, your registration fees will automatically be refunded!
Please note merchandise does not count toward referrals, just registration fees. Can not be applied or combined with other coupon offers. Must be used for the same event. Cannot be applied to already registered cyclists. Refunds are issued via BikeReg to the card originally charged, we cannot refund more than originally charged. While you can have more than 5 friends use your code, a one-time refund will be applied. Not eligible on credited portion of registrations. Referrals have to be entered during registration. We cannot add codes requests after the fact. Please do not ask. Please note: People must register individually to take advantage of the referral program. IE, if you register two people at the same time, the 2nd person cannot be applied to the 1st person's referral code.
• Can I leave my jacket or gear inside the SAG vehicles or AID stations?
No, I"m sorry, we ask that you keep your items with you. Our SAG vehicles can be out all day and we've had more than one disappointed cyclist wondering where their jacket is at the end of the day.
• Do you allow electric bikes?
Yes, class 1 e-bikes are allowed to be used when participating in our events. As of June 2021, class-1 e-bikes are now allowed on the City’s path systems (15 mile-per-hour speed limit on Mill Creek Parkway) and Grand County paths north of Moab. A Class 1 e-bike is an electric bicycle equipped with a motor that provides assistance only when the rider is pedaling, and that ceases to provide assistance when the bicycle reaches the speed of 20 miles per hour. Click here for more info.
• Can I ride with music?
We prefer riders not ride with ear buds because of the safety hazard, however that is the riders discretion. Bike mounted speakers playing music will not be permitted.